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Microsoft Outlook Training

Please choose a level:

Level One
Level Two


Level One

Overview of Outlook

  • Orientation to Outlook
  • Orientation to the Outlook Bar

Introduction to mail

  • Creating and sending messages
  • Acting on messages

Additional mail techniques

  • Using a personal distribution list
  • Recalling, printing, and moving messages

Working with appointments and events

  • Scheduling appointments
  • Assigning categories
  • Editing appointments
  • Inserting events

Working with contacts

  • Adding and editing contacts
  • Using additional contact features
  • Creating, editing, and deleting notes

Managing tasks

  • Creating tasks
  • Editing tasks
  • Assigning and tracking tasks

Appendix A: An overview of working remotely

  • Working remotely

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Level Two

Advanced mail

  • Message handling options
  • Inserting text into an Outlook message
  • Using AutoSignatures

Arranging and viewing mail messages

  • Sorting, finding, and filtering messages
  • Working with views

Using folders

  • Creating and using personal folders
  • Managing personal folders
  • Overview of public folders

Scheduling and managing meetings

  • Creating and sending meeting requests
  • Working with meeting requests
  • Managing meeting responses
  • Sharing information in Outlook

Using templates and forms, and customizing the Outlook Bar

  • Using templates
  • Using forms
  • Customizing the Outlook Bar

Working with contacts

  • An overview of the Outlook Address Book
  • Communicating with people listed in the Contacts folder

The Outlook Journal

  • An overview of the Outlook Journal
  • Setting up to automatically record Journal entries

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© 2008, Margaret O'Brien - Private home tutor based in Benfleet, Essex.